Website design
and development

Every website project is priced individually, depending upon your requirements, e.g. website size, amount of customisation and/or scope of functionality. This applies also to improving existing websites.

We pride ourselves on being a friendly set of ears. We take the time to truly understand your vision and consider the solutions that will help you before we quote. Our aim is to empower you, so that you fully understand the work we will undertake and why.As a guide:

• Small business websites: £1,500–£3,000
  Establish credibility, branding and provide key business information.
• Bespoke websites: £3,000–£10,000
  Generate qualified enquiries, sales and support business growth.

For more detail on what’s included, we can talk this through during your discovery call.

Yes. We regularly work from supplied designs and can collaborate with the designer on responsive behaviour, content and interactions. Often we find that we bring in useful ideas around user behaviour that enhances performance.

Once you decide to engage our services, we are usually able to start work within a week or two.

Then it usually takes 6-12 weeks to build a website depending on size and complexity. We are interdependent with you, as you need to be available to input into page content and provide feedback at regular stages of the project.

Yes. We start by reviewing your current site and listen to what you want to do differently. We'll work with your strengths and revise weaker areas, be that design, usability, mobile design etc. We always agree with you what to retain, improve or replace before beginning.

Yes we can do, the choice is yours.

When we host websites we ensure that your website stays updated and secure.

The basic options is critical security updates and the cost of your website software and licences. Cost £160 per year, or £20 per month, if you prefer.

The peace of mind package includes ongoing management, site uptime monitoring, updating your website security regularly, storing regular backups and giving additional support up to 15 minutes per month, which can include website edits, or help with email etc. Cost £45 per month.

For more information please see our service Website Care and Maintenance.

Yes, absolutely. 

You can choose where to host your email accounts. Some organisations prefer to keep them in one package, others prefer to use Google Workspace or Microsoft 365 for their email. 

We offer a simple email hosting solution as part of your website hosting. It's a great budget option, you can have as many email addresses as you need at no extra cost. This is what we use ourselves.

We also partner with IT Support providers if you prefer to set up MS365 — useful for businesses who want to use Teams, Calendars and Workspaces for their day to day workload.

We can talk about all of this in our Discovery Call to find the right solution for you. 

Yes! If you are local to Kingston Upon Thames, in London or Surrey, we can meet in person, and if you are not, then we can meet on video call. We find both methods are really helpful, making communication and collaboration just that little bit easier.

Yes, you can run your own updates, or we can continue to help. It's up to you. We run face-to-face training, and video training, which can be recorded for future reference. The beauty of WordPress is that it’s relatively easy to use, particularly to edit or add new content.

Our first choice is to build on WordPress. It's widely supported, flexible and scalable, and we use our library of selected professional themes and plugins to enable a wide range of functionality. We also support business owners who have sites on other platforms, like Wix or Squarespace.

Yes, we make every effort to ensure that your website will be both secure and legally compliant. We do this in the following ways:

1. We install CookieYes to manage your UK GDPR compliance. As a minimum this generates a cookie policy and consent bar.
2. We provide generic terms and conditions and privacy policy that we can amend according to your business procedures and partners.
3. We ensure that you collect the relevant permissions for future marketing efforts.
4. With our website hosting and care packages we provide secure hosting, SSL/TLS certificates for encryption, overnight backups, uptime site monitoring, firewall with real-time updates and security scanning. We use Wordfence Premium licences for all our care customers.
5. Even if you don't opt for a care package, you will still benefit from the free version of security software, firewall, and the best possible login security to protect your website from brute force hacking attempts.

Note: the only way that you can be sure your website will continue to be secure and compliant over the months and years is if you regularly check your website and run software updates and compliance checks, or engage with a partner to do this for you. More on this in our blog: "Why your business website can easily become a security risk."

Once your site is live, it's a good idea to plan who is going to be responsible for your website health and security, and any future updates. You can do this in house, or you choose a support package, which means you can contact us for ongoing help. Please see our Website Care & Maintenance packages to see what we offer.

Or, if you simply want ad hoc support for future changes or development, or occasional troubleshooting then we are available to support at an hourly rate.